Waigwe Gichuhi's profile

Character Design - KRA Virtual Customer Care

Character Design for Short Animations
The KRA (Kenya Revenue Authority) virtual Customer Care Assistant.
With the introduction of new tax bills and increasingly complex adjustments to economic language due to the Covid-19 pandemic in Kenya, there was need to create a more conversational tone when communicating to the general public about these issues and news. Introducing Kara, a virtual customer care rep who would traverse the digital platforms with FAQs, snackable content and relatability with the audience
Designs for Scenarios and Environments
Character Design - KRA Virtual Customer Care
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Character Design - KRA Virtual Customer Care

Published: